Question 1

What is Level Up Leads?

Accepted Answer

Level Up Leads provides high-quality life insurance lead opportunities designed to help agents build consistent production. We also provide training, sales resources and systems to help you maximize every opportunity.

Question 2

Who are Level Up Leads designed for?

Accepted Answer

Our leads are ideal for: New agents, Experienced producers, Independent agents, Agency owners, Teams looking to increase production

Question 3

Do I have to be licensed?

Accepted Answer

Yes. You should be properly licensed before contacting prospects or selling insurance products.

Question 4

What is the Level Up Launch Pack?

Accepted Answer

The Level Up Launch Pack is our complete onboarding system. It includes 20 Deluxe General Life Leads, Level Up Sales Training, the AgentVerified Core Pack, sales resources and three days of Professor Alaimo's Sales Bootcamp.

Question 5

Who should purchase the Launch Pack?

Accepted Answer

The Launch Pack is designed for: First-time customers, Newly licensed agents, Agents relaunching their business

Question 6

Can I purchase the Launch Pack more than once?

Accepted Answer

The Launch Pack is intended as an introductory offer for new or relaunching customers. You may purchase one Launch Pack per product line, up to a maximum of three, and never the same pack twice.

Question 7

What types of leads do you offer?

Accepted Answer

We currently offer three product lines: General Life with Living Benefits, Mortgage Protection, IUL Leads

Question 8

Are these real people?

Accepted Answer

Yes. Our leads are generated through proprietary marketing campaigns and submitted by consumers requesting information.

Question 9

Are the leads exclusive?

Accepted Answer

Yes. Every lead we sell is delivered to a single agent and is never resold or recycled to another Level Up customer.

Question 10

What is a Deluxe Lead?

Accepted Answer

A Deluxe Lead is our highest standard: a consumer-submitted enquiry generated by our own campaigns, screened for complete contact details and product intent, and delivered exclusively to one agent.

Question 11

How quickly will I receive my leads?

Accepted Answer

Orders are typically activated within one business day of payment. Leads are then delivered as they're generated in your selected geography — usually within three business days, and up to 10 business days for larger or bulk orders.

Question 12

Can I choose my state?

Accepted Answer

Yes. You can request specific states or regions, subject to current inventory availability.

Question 13

Can I choose how many leads I purchase?

Accepted Answer

Yes. Customers can purchase inventory based on current availability, with no minimum on One-Time Purchases.

Question 14

What is the Level Up Consistency Program?

Accepted Answer

Our recurring weekly lead delivery program designed for agents who want a predictable pipeline.

Question 15

Why should I join?

Accepted Answer

Benefits include: Preferred public pricing, Weekly delivery, Reserved inventory, Consistent lead flow

Question 16

Can I cancel?

Accepted Answer

Yes. Cancellation requests must be submitted in writing at least 7 calendar days before your next billing date. With 7+ days' notice, your next already-scheduled order still processes and then membership ends. With less than 7 days' notice, one additional order beyond the already-scheduled one processes before membership ends. Program pricing and benefits end once cancellation becomes effective, and re-enrollment is subject to availability.

Question 17

Can I change my quantity?

Accepted Answer

Yes. Submit a written request through support before your next billing date and we will adjust your weekly order subject to inventory availability.

Question 18

What is Recruiter Member Pricing?

Accepted Answer

Recruiter Member Pricing is an exclusive benefit available to customers with an active Level Up Recruiting subscription.

Question 19

Do I automatically qualify?

Accepted Answer

No. You must maintain an active Level Up Recruiting subscription.

Question 20

What happens if I cancel my recruiting subscription?

Accepted Answer

Recruiter Member Pricing ends when your Level Up Recruiting subscription becomes inactive.

Question 21

Do you provide training?

Accepted Answer

Yes. Customers receive access based on the products they've purchased, including Level Up Sales Training and Launch Pack resources.

Question 22

Who is Professor Alaimo?

Accepted Answer

Professor Alaimo is a veteran insurance sales trainer who leads our three-day Sales Bootcamp, teaching the presentation, objection-handling and closing framework used across the Level Up agent community.

Question 23

What is AgentVerified?

Accepted Answer

AgentVerified is our systems and resources brand. The Core Pack includes the sales resources, tools and verification assets agents use to present professionally and stay organised.

Question 24

How do I place an order?

Accepted Answer

Orders can be placed directly through the Level Up website on the Buy Leads page.

Question 25

What payment methods do you accept?

Accepted Answer

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover) and ACH bank transfer for recurring standing orders.

Question 26

Will I receive an invoice?

Accepted Answer

Yes. A receipt and invoice are emailed for every order.

Question 27

Will these leads guarantee sales?

Accepted Answer

No. Success depends on your activity, follow-up, presentation skills and consistency.

Question 28

How many sales should I expect?

Accepted Answer

Every agent's results are different. Consistent activity, proper follow-up and effective sales skills have the greatest impact on production.

Question 29

I have questions after my purchase. Who do I contact?

Accepted Answer

Submit a support ticket using the form on this page, or email support@levelupleads.com. Our team responds during business hours.

Question 30

What if I have an issue with my order?

Accepted Answer

Open a support ticket and select 'Lead Quality / Order Issue'. Include your order number and lead details so our team can review it quickly.

Question 31

How do I update my information?

Accepted Answer

Update billing, contact or delivery preferences inside Level Up CRM, or submit an account update ticket and we'll make the change for you.

Submit Your Ticket Here

Submit a support ticket

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